About Brash.LA
Brash.LA operates this website and online store. For privacy questions or requests, contact [email protected]. This policy applies to information collected through Brash.LA, including browsing, forms, and purchases.
Information we collect
When you place an order or contact us, we may collect your name, email address, billing and shipping addresses, phone number, order details, messages, and any information you choose to provide. Our website and service providers may also collect device, browser, IP address, cookie, and usage information needed to run, secure, and understand the site. Payment information is handled by the payment provider shown at checkout; Brash.LA does not need your full card number to fulfill an order.
How we use information
We use information to process payments and orders, produce and ship products, send order and service messages, answer questions, prevent fraud, secure the site, maintain records, and improve our store. We may send promotional email if you separately sign up for it. Placing an order or sending a contact message does not by itself enroll you in marketing email.
Order fulfillment and service providers
Our store uses WordPress and WooCommerce. For print-on-demand orders, we share the information Printful needs to produce and deliver your purchase, such as recipient name, shipping address, contact details, and product details. Payment providers, hosting and email providers, shipping carriers, security and analytics tools, and other vendors may process information as needed to provide their services. Their own privacy notices may also apply.
Email preferences
We may use the Practico Media marketing platform (Mautic) to manage optional Brash.LA email subscriptions, consent, and unsubscribes. Marketing messages will include a way to unsubscribe. Order confirmations, shipping updates, support replies, and other service messages may continue when necessary for a purchase or request. Contact [email protected] if you need help with an email preference.
Cookies and analytics
Cookies and similar technologies may keep carts and sessions working, remember preferences, protect the site, and help us understand visits and shopping activity. Some embedded content or third-party services may use their own cookies. You can manage cookies in your browser; disabling essential cookies may affect checkout or account features.
How long we keep information
We retain order, payment-related, and support records for as long as reasonably needed to provide service, handle returns or disputes, maintain business and tax records, and meet legal obligations. Marketing subscription information is retained until you unsubscribe or request deletion, subject to records needed to honor your choice. Retention may differ by record type and provider.
Your choices and requests
You can request access to, correction of, or deletion of personal information we hold, subject to applicable law and records we must keep. You can also unsubscribe from marketing email at any time. Send requests to [email protected]; we may need to verify your identity before responding. If a privacy law gives you additional rights, we will honor those rights when it applies.
Children and security
This store is not intended for children to make purchases on their own. We use reasonable measures to protect information, but no website or transmission method is perfectly secure.
Changes to this policy
We may update this policy as the store and its services change. The current version will appear on this page. Last updated: September 22, 2026.